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service Archives - The Triz Journal

Game Cards for TRIZ 40 Inventive Principles in service

24/04/2018 | 2

Nadhmi Gazem, Azizah A.Rahman, Ketan Varia

 

Abstract

There are different creative methods for generating new ideas such as brainstorming, soliciting ideas from employees and customers, user-lead research, and learning about competitors. A well-known methodology to systematically and inventively solve … Read More

Contradiction_service_stability

01/01/2010 |

Dear TRIZ-friends, Currently I?m writing my master-thesis about innovation management were I endeavour to show the possibility to use TRIZ in non technical issues. I would like to investRead More

Integration of a Service Taxonomy

01/10/2007 |

Like products and processes, services are composed of a large number of various components that require specification. Because of the range of elements constituting a service, architecture is useful for formalizing the representation of a service.Read More

40 Inventive Principles with Applications in Service Operations Management

13/12/2003 |

Jun Zhang, Kah-Hin Chai, Kay-Chuan Tan Department of Industrial & Systems Engineering, National University of Singapore, 10 Kent Ridge Crescent, 119260, Singapore Email: engp2383@nus.edu.sg

1. INTRODUCTION In the recent development of TRIZ research, much effort has been put in extending … Read More

Systematic Innovation In Service Design Through TRIZ

02/09/2003 |

By: Jun Zhang, Kay-Chuan Tan, Kah-Hin Chai

Department of Industrial & Systems Engineering, National University of Singapore, 10 Kent Ridge Crescent, 119260, Singapore Email: engp2383@nus.edu.sg

ABSTRACT This paper proposes an innovative service design approach by integra ting the Theory of … Read More